Wear easily removable hosiery and footwear.

Do not wear Nail Varnish (extra charges apply).

You will need to wear socks after treatment, creams and oils will be applied to your feet.

You are most welcome to bring someone with you to your appointments however this is limited to one person due to space in the clinic room. If a patient would find it difficult to provide the level of detail needed for a medical history; to undress and redress; to understand and follow self-care advice; would need assistance getting around; or needs monitoring by a caregiver; then a carer or relative should always accompany the patient to their appointments.

Due to my ongoing health issues I sometimes need to ask everyone entering the building (waiting room and clinic room) to wear a mask that covers the nose and mouth. This may be implemented during the cold and flu season, or if I am having medical issues.

In the unlikely event that you experience an unforeseen problem due to your treatment I will gladly provide a review appointment, free of charge, to assess and rectify the issue. This service is intended for the same issue you attended the appointment for and only if you contact me within 3 days of your appointment, otherwise full appointment fees will be charged. The full complaints procedure is available in the website footer.

Appointment duration has been designed to give the appropriate time for procedures to be carried out to a high standard within a safe environment. A late arrival will result in either: a reduced treatment within the remaining appointment time; or the cancellation and rescheduling of the appointment.

Please note: If you are more than 5 minutes late for a short appointment slot, or 10 minutes late for standard appointment slots, then your appointment will be cancelled and rescheduled. All decisions are solely at the clinician’s discretion. Please note you will still be charged the full appointment fee in all situations.

Yes, a reminder can be sent by email, text or both if you prefer.

However, technology sometimes fails, and the onus for remembering your appointment remains with the patient.

Full payment is required for New Patient appointments at the time of booking.

Some of the surgical procedure appointments will require a deposit.

For all other appointments you can pay at the end of your appointment by card or by cash. We do not accept cheques.

There are double yellow lines on New Street, the nearest parking is across the road in the Old George Mall car park. The google map plus code for the car park is ‘3684+V2 Salisbury’. When you exit the car park onto New Street, the passageway entrance is directly across the road from you.

If you use the ‘What3Words’ app, the clinic location is: ///hired.maps.atoms and the George Mall car park is: ///cost.bossy.swing

Regretfully there are no patient toilet facilities in the clinic. The nearest facilities are in the Old George Mall across the road, or the public toilets in Elizabeth Gardens or some of the nearby shops have toilet facilities.

The clinic is situated in New Street, in a courtyard behind the shops. The entrance is through a passageway between Brides by Victoria and BB Hairdressers. There is a plaque on the wall to the left of the entrance, and there is usually a swing sign on the pavement.

Yes you can.

By Train: The google map plus code for Salisbury train station is ‘35CV+4G Salisbury’, and is approximately 0.6 mile and a 13 minute walk from the clinic.

By Bus: You can use any of the buses that stop on New Canal, which is a 5 minute (0.2 mile) walk to the clinic.

If you use the ‘What3Words’ app, the clinic location is: ///hired.maps.atoms.

Yes we do.

Cancellations with less than 48 hours notice incur a charge. Same day cancellations, from midnight on the day of the appointment, incur the full appointment fee.

Please see the Fees and Polices section, located in the website footer.